Terms of Service

Our platform connects learners with tutors through Zoom for skill development. We operate on a pay-after-service model to ensure alignment between value received and payment.


Service Model
    •    Free introductory session: 25-30 minute compatibility check (mandatory for English tutoring)
    •    Paid sessions: Charged only after completed sessions via Stripe
    •    Zoom integration: Video sessions require valid Zoom account


Payment Structure
    •    No upfront payments or credit card requirements
    •    Stripe payment link sent within 24hrs post-session
    •    Price per session:
    •    Displayed before booking
    •    Varies by subject complexity
    •    48-hour dispute window for billing issues

User Commitments
    •    Provide accurate learning objectives
    •    Maintain stable internet connection
    •    Respect scheduled session times
    •    Notify tutors ≥12hrs before cancellations


Trial Session Specifics
    •    No obligation to continue after trial
    •    Mutual evaluation period
    •    Session recording available on request
    •    Feedback encouraged from both parties


Prohibited Uses
    •    Session reselling
    •    Content redistribution
    •    Commercial use of materials
    •    Multiple trial requests per subject

Termination Rights
We reserve right to suspend accounts for:
    •    Payment avoidance
    •    Platform misuse
    •    Harassment incidents
    •    System exploitation attempts


Disclaimers
    •    No academic performance guarantees
    •    Third-party service outages not our responsibility
    •    Materials protected by copyright


Updated: 20.03.2025


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